Posted 4/6/15

ROCK SPOT CLIMBING is currently looking to hire an ASSISTANT MANAGER for our facilities in Boston-Dedham, MA and South Kingstown, RI!

Job Description

The assistant manager at Rock Spot Climbing is responsible for the day­to­day operations of
the facility, as well as all shift supervisors and floor staff. The assistant manager works
alongside the corporate management team under the supervision of the regional operations
manager.
Responsibilities will include:
Shift supervisor responsibilities, open/close the facility
Participate in hiring, firing, training, and evaluating managers/shift supervisors/floor staff under
the direction of the operations manager
Oversee supervisor team, delegating gym tasks and evaluating project progress
Schedule, organize and run manager meetings
Oversee the training of floor staff/shift supervisors with assistance of floor staff trainer
Create weekly schedule for part time floor staff
Oversee the retail store to assure it is clean, organized and stocked
Make sure all cleaning tasks are done as required
Review climbing wall maintenance manual and make sure inspections are completed daily
Be able to perform all floor staff functions
Other management duties as assigned
Desired Skills and Experience:
Bachelor’s Degree
Previous management experience with employees
Experience with employee scheduling
Ability to supervise
Ability to work nights/weekends
Ability to enforce rules and regulations
Ability to handle money
Punctual and reliable
Customer service experience

Company Description

Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members. Please see our website: www.rockspotclimbing.com.

Posted 8/21/14

ROCK SPOT CLIMBING is currently looking to hire a PROGRAM MANAGER for our location in Boston-Dedham, MA!

Job Description
The program manager at Rock Spot Climbing will oversee all group bookings, staff, and event operations, as well as oversee the operations for the entire facility while working as the shift supervisor.  All activities shall be conducted under the direction of the regional operations manager.

Responsibilities will include:
Oversee all group/event bookings and ensure adherence to all booking and event policies
Communicate with group/event organizers to ensure a positive experience
Train floor staff and supervisors on how to effectively run a group
Follow up on past groups, seek out new group business
Promote and coordinate all Youth Program classes and events
Supervise and organize all Youth Program staff
Implement and monitor lesson plans and curriculum
Create and monitor schedules for YP classes and floor staff
Coordinate gym program schedule and enrollment, including recurring classes or events
Identify areas for growth or improvement within program schedule
Organize and promote educational programs for youth and adults
Process daily paperwork
Provide input for agenda of manager meetings
Be able to perform all shift supervisor, youth program and floor staff functions
Other management duties as assigned

Desired Skills and Experience:
Bachelor’s Degree
Previous management experience with employees
Ability to supervise
Ability to work nights/weekends
Ability to enforce rules and regulations
Ability to handle money
Customer service and sales experience
Punctual and reliable
Leads by example
Detail oriented
Organized
Outgoing, friendly personality
Previous experience with children’s birthday parties
Experience working with youth of all ages
Previous indoor rock climbing and belaying experience

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island.  We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.  Please see our website:  www.rockspotclimbing.com.

ROCK SPOT CLIMBING is currently looking to hire PORTABLE ROCK WALL STAFF for our portable rock walls with locations at Roger Williams Park Zoo and our mobile rock wall!!

Job Description

The rock wall staff will travel to various locations with our portable rock wall. They will belay for climbers of all ages and and monitor for safety at the location under the supervision of a rock wall driver or lead rock wall staff.

Desired Skills/Experience:
High School Diploma or equivalent
Previous experience working with Rock Walls, indoor climbing, challenge course, or equivalent.
Belay experience certified through Rock Spot Climbing
Previous experience working with groups, especially children
Experience in customer service
Ability to work long periods of time in various weather conditions
Punctual, flexible, and the ability to work under pressure
Outgoing, friendly personality

Responsibilities will include:
Assist in the set-up & take-down of the Portable Rock Wall
Assist the Rock Wall Driver in maneuvering the Portable Rock Wall
Belaying participants of all ages
Extensive customer/participant interaction
Harnessing participants
Some data entry as required
Ability to work at least 1 regularly scheduled weekend day

Compensation:
Pay determined by experience:
$9 per hour starting pay.
Complimentary Rock Spot Climbing membership
Staff discounts

Hours to be determined, approximately 14-35/hrs. a week.

Seasonal position: Rock Wall at the Zoo runs weekends through May, and 7 days a week Memorial Day (5/26/14) through Labor Day (9/1/14), 10am to 5pm. Other hours may be available based on need. The Mobile Wall operates mostly on weekends (with occasional weekdays and evenings) as events are scheduled.

Email Taylor at T.Thorp{at}RockSpotClimbing.com or apply at the gym.

Company Description
Rock Spot Climbing is an indoor rock climbing company with locations in Massachusetts and Rhode Island. We are an equal opportunity employer committed to building a high performance organization that attracts ACTIVE, OUTGOING, and FUN, loyal team members.